Front Desk Team Member

A Care Facilitator at ChenMed serves as a primary point of contact for patients, managing check-ins, check-outs, and scheduling while ensuring exceptional customer service and clinic organization. The role involves administrative support tasks such as verifying insurance, collecting copays, coordinating patient transportation, and maintaining accurate medical records within electronic systems. This position acts as a patient advocate to build trusting relationships and supports the primary care team's operational flow.