Horizon Goodwill Industries
The Front End / Customer Service Lead serves as the primary point of contact for checkout operations, cash management, and the overall shopping atmosphere. This role ensures positive customer interactions, maintains financial accuracy, and oversees the cleanliness and efficiency of the store's lobby and front-end areas. The position involves leading the service team, managing compliance for age-restricted sales, and supporting store management with operational strategies.
Horizon Goodwill Industries is a nonprofit organization serving communities across Maryland, West Virginia, Virginia, and Pennsylvania through mission-driven services including workforce development, youth services, and community health programs. The organization operates a network of thrift stores and donation centers, providing sustainable funding for its social programs while also offering contract services such as commercial cleaning, business outsourcing, and supply chain solutions. Horizon Goodwill is dedicated to empowering people and building sustainable communities by removing barriers to social mobility.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Horizon Goodwill Industries.
27% below the average for this role