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Front End Lead Full Time at BJ's Wholesale Club, Inc. - ApplyBlast

Front End Lead Full Time

BJ's Wholesale Club, Inc.

5 months ago

Parkland, FL

Onsite

Full Time

Senior

0 applicants

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About this role

The Front End Lead at BJ's Wholesale Club supervises the frontline team, including cashiers and membership staff, ensuring excellent customer service and operational efficiency. This role involves coaching team members, driving membership metrics, and managing front-end operations such as self-checkout lanes and POS transactions. The position serves as a backup to the Front End Manager and focuses on maintaining high standards of member experience and store cleanliness.

Responsibilities

Supervise frontline team and manage front-end operations.
Coach and develop team members to ensure service excellence.
Drive membership metrics through acquisition and loyalty programs.
Process member orders and resolve escalated service issues.
Maintain store cleanliness and operational compliance standards.

Skills

Qualifications

Prior leadership experience

About BJ's Wholesale Club, Inc.

bjs.com

Headquarters

Marlborough, Massachusetts, United States

Company Size

10001+ employees

Founded

1984

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BJ's Wholesale Club is a membership-based warehouse club retailer offering groceries, electronics, home goods, apparel, and other merchandise, along with services such as optical, tire installation, and gas at select locations.