Front End Managers on Duty (MOD)

The Front End Managers on Duty (MOD) role supports store operations by supervising, training, and coaching Front End staff to ensure prompt, friendly, and courteous customer service. This position is responsible for maintaining the integrity, cleanliness, and safety of the store premises while coordinating staffing and daily operations. The MOD serves as a key point of contact for resolving customer inquiries, handling emergencies, and ensuring compliance with store policies and procedures.