Front-End Supervisor

The Front-End Supervisor supports daily retail operations by promoting excellent customer service, efficient front-end operations, and a welcoming shopping environment consistent with HOT Goodwill’s mission and values. This role provides leadership and guidance to retail associates and program participants while supporting operational standards, cash handling procedures, merchandising presentation, and team accountability. In the absence of the Store Manager and Assistant Store Manager, the Front-End Supervisor serves as the leader on duty for sales floor operations.