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Front Line Leader at Aviva - ApplyBlast

Front Line Leader

Aviva

2 months ago

Calgary, Alberta, Canada

Hybrid

Full Time

Manager

0 applicants

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About this role

The Front Line Leader will manage and develop a team of frontline claims handlers within Aviva Canada's Property Claims team, ensuring high-quality customer outcomes and operational performance. This hybrid role requires at least 50% in‑office presence to provide coaching, drive continuous improvement, and support the strategic goals of the claims operation.

Responsibilities

Lead day-to-day operations of frontline claims team
Develop and coach claims handlers to improve performance
Drive continuous improvement using data insights and risk management

Skills

Qualifications

CIPFCIP

About Aviva

aviva.ca

Headquarters

Mexico City, Mexico City, Mexico

Company Size

51-200 employees

Founded

2022

View Profile

Aviva Canada is a leading insurance provider offering a wide range of coverage options including car, home, condo, tenant, and business insurance. Trusted by over 2.6 million customers, Aviva operates through a network of brokers and direct channels to help individuals and businesses protect what matters most. The company is also committed to sustainability, with a net zero carbon plan by 2040.