Front of House Ambassador

The Front of House Ambassador at Harrods plays a vital role in creating memorable customer experiences from arrival to departure, acting as a trusted point of reference and brand ambassador. This full-time, on-site position requires a naturally welcoming individual who thrives in a dynamic luxury retail environment and excels at building rapport with a diverse international customer base. The role involves coordinating with teams to support exceptional customer journeys, VIP experiences, and store events while maintaining high hospitality standards.