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Front of House Supervisor at Cineplex - ApplyBlast

Front of House Supervisor

Cineplex

4 months ago

3.6 on Glassdoor

Toronto, Canada

Onsite

Part Time

Senior

0 applicants

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About this role

A Front of House VIP Supervisor leads, trains, and manages a dedicated team to ensure exceptional service experiences for VIP guests in a fast-paced restaurant environment. The role involves maintaining high guest satisfaction, enforcing HR policies, managing staffing levels, and controlling the ambience of VIP dining areas. Candidates must possess strong communication skills, organizational abilities, and a passion for hospitality within a high-pressure setting.

Responsibilities

Lead, train, and manage a dedicated team of front of house employees
Maintain high guest satisfaction rates by monitoring service aspects
Enforce HR policies and optimize staffing levels for productivity
Control ambience elements including lighting, music, and dining presentation
Reconcile end-of-night funds and resolve guest conflicts proactively

Skills

Qualifications

Safe Food Handling CertificationSmart Serve Certification

About Cineplex

cineplex.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

1920

View Profile

Cineplex is Canada's most popular movie theatre chain, offering moviegoers the ability to browse showtimes, purchase tickets, and watch trailers online. They operate theatre locations across Canada and provide premium viewing experiences including IMAX, UltraAVX, 4DX, ScreenX, and VIP formats. Cineplex also offers memberships, gift cards, event screenings, and a loyalty rewards program through Scene+.