Front Office Agent
Pendry Hotels(5 months ago)
About this role
The Front Office Agent at Montage International welcomes and hosts hotel guests throughout their stay, ensuring a warm arrival and personalized experience. The role focuses on building professional guest relationships, supporting the property’s service standards, and contributing to the hotel’s goals, vision, and mission. It is a guest-facing position that represents the hotel and supports overall guest satisfaction.
Required Skills
- Customer Service
- Telephone Etiquette
- Check-In
- Billing
- Guest Relations
- Record Keeping
- Microsoft Office
- Communication
Qualifications
- High School Diploma or Equivalent
- Bachelor's Degree (Preferred)
About Pendry Hotels
pendry.comDiscover a contemporary luxury hotel experience at Pendry Hotels & Resorts. From San Diego to New York, our boutique hotels offers modern comfort.
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