Front Office Agent

The Front Office Agent at Loews Regency New York Hotel serves as the primary point of contact for guests, ensuring a seamless and memorable arrival and departure experience. This role involves checking guests in and out, assigning rooms, handling payments, promoting hotel amenities, and resolving inquiries in a fast-paced, luxury environment. The position requires maintaining a warm, professional demeanor while managing the front desk and lobby area with attention to detail and efficiency.