Silverado Resort
The Front Office Agent provides attentive and efficient service to guests during check-in, throughout their stay, and at checkout while maximizing room revenue and occupancy. This role involves greeting guests, handling inquiries about resort services, and ensuring the smooth operation of the front desk. The position requires adherence to company service standards and effective problem-solving to enhance the guest experience.
Headquarters
Napa, California, United States
Silverado Resort is a luxury hotel and resort located in the heart of Napa Valley, offering golf, tennis, pickleball, a luxury spa, and a variety of rooms and suites. The resort features multiple dining options, event and wedding venues, pools, fitness facilities, and a range of family and outdoor activities. It is an AAA Four Diamond Award recipient and a distinguished golf destination.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Silverado Resort.
4% below the average for this role