Front Office Associate

The Front Office Associate handles guest check-ins, check-outs, and room assignments while managing billing, payments, and room key activations. This role involves coordinating with housekeeping, processing guest requests, and maintaining accurate records to ensure a seamless guest experience. The associate also operates the telephone switchboard, runs daily reports, and provides directions and information to guests. Additionally, the position requires following company policies, maintaining professional appearance, and supporting team goals.