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Front Office Executive at Coveo - ApplyBlast

Front Office Executive

Coveo

4 months ago

4.0 on Glassdoor

Singapore

Onsite

Full Time

Junior

0 applicants

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About this role

A Front Office Executive at Cove is responsible for delivering exceptional customer service to guests through managing check-ins, check-outs, reservations, and property inquiries. The role involves coordinating with various hotel departments, handling financial transactions, and acting as a communication hub to ensure high guest satisfaction.

Responsibilities

Manage guest check-ins and check-outs efficiently
Handle financial transactions and maintain accurate records
Coordinate with housekeeping and security departments
Provide concierge services and local recommendations
Address guest inquiries and resolve complaints promptly

Skills

Qualifications

Minimum 3 years hotel front office experienceStrong command of spoken and written English

About Coveo

coveo.com

Headquarters

Montreal, Quebec, Canada

Company Size

501-1000 employees

Founded

2005

View Profile

Coveo is an AI-driven relevance platform that delivers enterprise search, recommendations, and personalization to power more relevant digital experiences across websites, e‑commerce, and customer service. Its SaaS Relevance Cloud uses machine learning and analytics to optimize search results, surface personalized content and product recommendations, and extract actionable insights from customer interactions. Coveo provides APIs, connectors, and integrations with CRM, CMS, and commerce systems to embed contextual search and recommendations across channels. Organizations use Coveo to boost conversions, improve self‑service, and reduce support costs by delivering timely, personalized results.