Front Office Guest Relations Officer
Four Seasons Hotels and Resorts
About this role
The Front Office Guest Relations Officer at Four Seasons Hotel Macao greets and registers guests, handles check-ins and check-outs, and manages billing and payment methods while ensuring compliance with hotel policies. The role delivers personalized service by responding to guest requests and complaints and supports daily front office operations at a luxury property.
Skills
Qualifications
About Four Seasons Hotels and Resorts
fourseasons.comDiscover luxury hotels and resorts worldwide with Four Seasons Hotels and Resorts. Plan your dream vacation, wedding, or business trip in style.
Recent company news
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Dec 2, 2025
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About Four Seasons Hotels and Resorts
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Four Seasons Hotels and Resorts.
Salary
$38k – $51k
per year
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