Front Office Manager
Marriott Vacations Worldwide(2 months ago)
About this role
The Front Office Manager is the department head responsible for all front office functions and staff, including bell staff, switchboard operations, guest services/front desk, and retail where applicable. The role focuses on overseeing guest arrival/departure procedures, improving guest and employee satisfaction, and maximizing the department’s financial performance.
Required Skills
- Leadership
- Guest Services
- Front Desk
- Staff Management
- Customer Service
- Budgeting
- Communication
- Training
- Problem Solving
- Policy Compliance
+1 more
Qualifications
- High School Diploma
- GED
- Associate Degree in Hotel and Restaurant Management
- Associate Degree in Hospitality
- Associate Degree in Business Administration
About Marriott Vacations Worldwide
marriottvacationsworldwide.comWe strive to create the most expansive, immersive world of vacation and leisure experiences. We develop premium resorts and innovative travel options around...
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