Front Office Manager

The Front Office Manager at Hilton Minneapolis Airport is responsible for anticipating guest needs, managing check-in and check-out processes, and resolving complaints to ensure high levels of guest satisfaction. This role involves overseeing front office staff, including hiring, training, and scheduling, while accurately operating the MICROS system for daily transactions. The position requires a strong work ethic, independent judgment, and the ability to maintain focus in a fast-paced environment.