Front Office Specialist
eyecarecenter(1 month ago)
About this role
A Front Office Specialist serves as the first point of contact for patients, delivering a consistent Total Patient Experience and ensuring smooth check-in and check-out processes. The role supports administrative functions for a medical (often ophthalmic) practice and requires interaction with patients both in person and by phone. The position may require travel to other locations and mandates compliance with privacy and company policies.
Required Skills
- Patient Experience
- Customer Service
- Patient Greeting
- Phone Answering
- Professionalism
- Urgency
- Insurance Verification
- Payment Collection
- Patient Flow
- Cash Reconciliation
+2 more
About eyecarecenter
eyecarecenter.comeyecarecenter is a North Carolina–based network of eye care clinics providing comprehensive eye care and routine eye exams. They connect patients with skilled eye doctors for vision testing, medical eye care, contact lens fittings, and optical services. Services are offered across multiple locations in North Carolina with online appointment booking available. eyecarecenter emphasizes quality, accessible eye health care and preventive vision services.
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