Front Office Specialist

The Front Office Specialist at Concentra plays a vital role in the patient care team by performing complex administrative duties, including patient registration, scheduling, and managing multi-line phone systems. This position ensures every patient receives quality clinical care and a welcoming experience while maintaining HIPAA guidelines and assisting with medical assistant duties as needed. The role requires strong customer service skills, attention to detail, and the ability to handle sensitive information in accordance with federal and state laws.