Mandarin Oriental Hotel Group

Front Office Supervisor (m/w/d)

Mandarin Oriental Hotel Group(7 days ago)

Lucerne, SwitzerlandOnsiteFull TimeSenior$73,076 - $100,817 (estimated)Rooms Division
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About this role

The Front Office Supervisor at Mandarin Oriental Palace Luzern manages daily front desk operations, supports guest services, and oversees team performance to ensure high guest satisfaction. The role involves representing the front office during managerial absence, training staff, and handling guest inquiries and complaints.

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Required Skills

  • guest Service
  • Leadership
  • Communication
  • PMS
  • Organization
  • Teamwork
  • Problem Solving
  • Languages
  • Customer Focus
  • Hospitality
Mandarin Oriental Hotel Group

About Mandarin Oriental Hotel Group

mandarinoriental.com

Our luxury award-winning hotels and resorts worldwide. Mandarin Oriental hotels offer world-class accommodations, spas and fine dining experiences.

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