Front Office Supervisor - QT Melbourne

The Front Office Supervisor at QT Melbourne leads and oversees all aspects of the front office, including guest registration, concierge, and reservations, while delivering personalized service and resolving guest needs. This role involves supervising and developing Guest Service Agents and Porters, managing room availability to maximize revenue, and collaborating with other departments to ensure exceptional guest experiences. The position requires a minimum of two years of supervisory experience in a hotel front office or guest services role, along with strong communication and problem-solving skills.