FT Customer Experience Manager
Michaels(2 days ago)
About this role
This role involves managing and leading front-end retail operations, ensuring excellent customer service, and maintaining store standards. The position supports store management in executing policies, training staff, and implementing company programs to deliver a positive shopping experience. The role also includes overseeing store functions like inventory, safety, and promotional events, with an emphasis on team leadership and adherence to procedures.
Required Skills
- Customer Service
- Leadership
- Store Operations
- Team Management
- Sales
- Inventory Management
- Safety Programs
- Cash Handling
- Merchandising
- Training
About Michaels
michaels.comShop Michaels arts and crafts store for art supplies, crafts, framing, floral, home décor & seasonal products. Michaels is your go-to for creative inspiration and DIY projects.
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