FT Front Desk Agent - 2nd shift
Sonesta Hotels(1 month ago)
Charlotte, NCOnsiteFull TimeJunior$42,874 - $58,174 (estimated)Front Desk / Guest Services
Apply NowAbout this role
The Guest Services Agent (GSA) is the hotel's primary front-desk representative, responsible for greeting guests and managing front desk operations during their shift. The role includes overseeing front desk technology systems and supporting the Operations Manager to ensure a positive guest experience and adherence to brand standards.
Required Skills
- Guest Relations
- Front Desk
- Cash Handling
- Reservation Management
- Customer Service
- Communication
- Microsoft Office
- Opera
- Upselling
- Problem Solving
Qualifications
- High School Diploma or Equivalent
- ServSafe Certification
- TIPS Certification (May Be Required)
- Valid Driver’s License
About Sonesta Hotels
sonesta.comBook a hotel room among our global properties in the United States, Canada, Egypt, Peru, Columbia, Chile, Ecuador, and the Caribbean for your next adventure.
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