Sonesta Hotels
The Guest Services Agent (GSA) is the hotel's primary front-desk representative, responsible for greeting guests and managing front desk operations during their shift. The role includes overseeing front desk technology systems and supporting the Operations Manager to ensure a positive guest experience and adherence to brand standards.
Headquarters
Newton, Massachusetts, United States
Company Size
10001+ employees
Founded
1937
Sonesta Hotels is a hospitality company that owns, manages, and franchises hotels, resorts, and extended-stay properties across the Americas and other international markets. Its portfolio includes multiple lodging brands serving business and leisure travelers, with services spanning accommodations, meetings and events, and guest hospitality operations.
Sonesta Announces Opening of Americas Best Value Inn & Suites by Sonesta in Tomball, TX
6 days ago
Sonesta Hotels: What to Know Before You Book
Dec 22, 2025
Sonesta appoints co-CEOs to succeed John Murray
Jan 13, 2026
Ledgestone Hospitality Adds Six Sonesta Hotels to Its Portfolio
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sonesta Hotels.
Sonesta Hotels didn’t post a salary, so this is our estimate from similar listings.
Dec 10, 2025