FT Front Desk Coordinator

About this role

Responsibilities

• Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
• Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
• Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
• Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
• Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment