Fulfillment Colleague

The Fulfillment Colleague role at Macy’s focuses on creating a seamless and personalized shopping experience for omni-channel customers by combining sales floor engagement with back-of-house fulfillment responsibilities. This position involves selecting and packing merchandise, assisting with in-store and curbside pickups, and resolving customer issues with genuine hospitality. The role requires maintaining a shoppable store environment, meeting daily sales goals, and collaborating with teammates to drive store success.