Fulfillment Resolution Analyst - Remote

As a Fulfillment Resolution Specialist at OneDigital, you will correct plan-level and member enrollment audits to ensure data accuracy within cloud-based benefits administration tools. This role involves researching root causes, collaborating with carriers on eligibility requests, and maintaining strict documentation protocols while adhering to HIPAA standards. You will serve as the single point of contact for the resolution lifecycle, providing guidance to stakeholders and ensuring high accuracy in a fast-paced environment.