Full-Stack Engineer - Backend focus
Gorgias(1 month ago)
About this role
A Full-Stack Engineer with a backend focus at Gorgias will design, build, and scale an AI-driven platform that automates e-commerce support and sales, with a strong emphasis on system architecture, performance, and observability. This role requires deep expertise in system design, microservices, and cloud-native architecture while utilizing technologies like TypeScript and Node.js. The engineer will also collaborate across teams to integrate AI features and mentor junior engineers to foster a robust engineering culture.
Required Skills
- AI Platform Architecture
- System Design
- Microservices
- Cloud-Native
- Event-Driven Architecture
- TypeScript
- Node.js
- React
- Performance Monitoring
- Datadog
+8 more
About Gorgias
gorgias.comGorgias is a conversational AI platform designed specifically for eCommerce, enabling businesses to automate customer support and drive sales. With integrations for leading eCommerce platforms like Shopify, it centralizes customer communications across channels such as email, social media, and live chat, enhancing the customer experience. Gorgias leverages AI to resolve up to 60% of support inquiries efficiently, while providing actionable insights and real-time data to empower support teams. The platform has gained the trust of over 15,000 brands worldwide, establishing itself as a leader in customer engagement solutions.
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