Full Time Customer Experience Manager
Michaels
About this role
An Assistant Store Manager role at Michaels supporting store leadership in delivering a positive, creative retail experience and upholding brand standards. The position focuses on ensuring excellent customer interactions, supporting omnichannel initiatives, and fostering team development in a busy store environment. It serves as a key onsite leadership role that helps maintain store operations and the customer-facing experience.
Skills
About Michaels
michaels.comShop Michaels arts and crafts store for art supplies, crafts, framing, floral, home décor & seasonal products. Michaels is your go-to for creative inspiration and DIY projects.
Recent company news
Chain Store AgeMichaels to lower prices on 3,000-plus items
12 minutes ago
PR NewswireThe Michaels Companies Announces Final Tender Offer Results for its 7.875% Senior Notes due 2029
1 day ago
The Michaels Companies, Inc.The Michaels Companies Announces Early Tender Offer Results for its 7.875% Senior Notes due 2029
2 weeks ago
BarchartThe Michaels Companies Announces Pricing of Tender Offer for its 7.875% Senior Notes due 2029
2 weeks ago
Modern RetailMichaels transforms its stores to fill voids left by Joann and Party City
Sep 24, 2025
About Michaels
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Michaels.
Salary
$59k – $79k
per year
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