Full Time Customer Experience Manager
Michaels
About this role
A retail management role at Michaels in Pleasant Hills, PA, focusing on delivering excellent customer service, managing front-end operations, and leading store processes. The position involves supervising team performance, ensuring compliance with policies, and supporting store functions, including inventory and safety programs.
Skills
About Michaels
michaels.comIndustries
Retail
Shop Michaels arts and crafts store for art supplies, crafts, framing, floral, home décor & seasonal products. Michaels is your go-to for creative inspiration and DIY projects.
Recent company news
The Michaels Companies Announces Tender Offer for its 7.875% Senior Notes due 2029
3 weeks ago
The Michaels Companies Announces Early Tender Offer Results for its 7.875% Senior Notes due 2029
1 week ago
Michaels updates loyalty program with new tiers, cardholder benefits
1 week ago
The Michaels Companies Announces Pricing of Tender Offer for its 7.875% Senior Notes due 2029
1 week ago
Michaels revives Joann brand in stores, online
Sep 25, 2025
About Michaels
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Michaels.
Salary
$38k – $46k
per year
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