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Full-Time Customer Service Supervisor at Kohl's - ApplyBlast

Full-Time Customer Service Supervisor

Kohl's

4 months ago

3.3 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Senior Enterprise Customer Success Manager at Wix owns relationships with large strategic accounts, understanding their technical and business environments to drive growth, customer satisfaction, and retention.

Responsibilities

Lead, coach, and assist associates to deliver speed of service, execute complicated transactions, and create a compelling customer experience at POC and Customer Service
Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals
Coach, teach, and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines
Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)

Skills

About Kohl's

kohls.com

Headquarters

Menomonee Falls, Wisconsin, United States

Company Size

10001+ employees

Founded

1962

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Enjoy free shipping and easy returns every day at Kohl's! Find great savings on clothing, shoes, toys, home décor, appliances and electronics for the whole family.