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Full-Time Customer Service Supervisor at Kohl's - ApplyBlast

Full-Time Customer Service Supervisor

Kohl's

4 months ago

3.3 on Glassdoor

Phillipsburg, NJ

Hybrid

Full Time

Senior

0 applicants

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About this role

A Store Supervisor at Kohl's leads associates in delivering exceptional point-of-sale and customer service experiences while ensuring operational efficiency. The role involves coaching teams, managing daily cash processes, maintaining inventory accuracy, and upholding brand standards. This position requires overseeing loss prevention efforts, utilizing KPIs for decision-making, and ensuring adherence to safety and company policies.

Responsibilities

Supervise and coach associates on point-of-sale and customer service standards
Oversee daily cash processes including balancing and voided transactions
Maintain inventory accuracy through merchandise disposition practices
Utilize KPIs to drive store results and make informed business decisions
Monitor and adjust resources to support customer needs and workload demands

Skills

About Kohl's

kohls.com

Headquarters

Menomonee Falls, Wisconsin, United States

Company Size

10001+ employees

Founded

1962

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Enjoy free shipping and easy returns every day at Kohl's! Find great savings on clothing, shoes, toys, home décor, appliances and electronics for the whole family.