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Full-Time Customer Service Supervisor at Kohl's - ApplyBlast

Full-Time Customer Service Supervisor

Kohl's

4 months ago

3.3 on Glassdoor

Hendersonville, NC

Onsite

Full Time

Executive

0 applicants

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About this role

This role serves as an expert in point-of-sale and customer services, providing direction and support to associates to ensure operational efficiency and excellent customer experiences. Responsibilities include coaching teams on service standards, managing inventory accuracy, and overseeing daily cash-related processes. The position involves leading with integrity to foster a positive, inclusive culture while driving storewide goals through strong performance management.

Responsibilities

Lead, coach, and assist associates to deliver speed of service and create compelling customer experiences
Meet or exceed individual and storewide goals related to credit and loyalty programs
Coach and train associates on point-of-sale execution and customer service standards
Support inventory accuracy through timely completion of merchandise disposition practices
Oversee daily cash-related processes including register balancing and authorizing voided transactions

Skills

About Kohl's

kohls.com

Headquarters

Menomonee Falls, Wisconsin, United States

Company Size

10001+ employees

Founded

1962

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Enjoy free shipping and easy returns every day at Kohl's! Find great savings on clothing, shoes, toys, home décor, appliances and electronics for the whole family.