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UnityBPO
The Service Desk Analyst I provides first‑line technical support to internal and external healthcare customers via phone, email, or chat, handling PC software, hardware, and EHR usability issues. The role involves troubleshooting, ticket management within ITIL processes, and delivering exceptional customer service while collaborating with team members.
UnityBPO Supports Three Markets...Acute Healthcare IT, Clinical, & Patient Support Digital Health / Virtual Care / Telehealth On-Site Field & Systems Services 24X7 Call Ops – clinical, back office, and patients Unified End-User Management (UEM) Services AI Support Automation IT-as-a-Service (ITaaS) Learn MorePost-Acute IT, Clinical & Patient/Family SupportIT-as-a-Service (ITaaS) Digital Health / Virtual Care / Telehealth Remote Patient Monitoring 24X7 ... Read More
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for UnityBPO.
UnityBPO didn’t post a salary, so this is our estimate from similar listings.
31% below the average for this role