Full-Time Key Lead (2026) - Masonville Place
Knix(2 months ago)
About this role
The Full-Time Key Lead at Knix is responsible for fostering a welcoming in-store environment and guiding customers through the full shopping and fitting experience. The role supports the launch and ongoing operations of the new Masonville Place store in London, ON. This position helps build community around the Knix brand while upholding its mission-driven, inclusive culture. The Key Lead also plays a pivotal part in representing Knix’s intimate apparel products and values to a diverse customer base.
Required Skills
- Customer Service
- Retail Sales
- Customer Engagement
- Event Planning
- Active Listening
- Product Knowledge
- Product Fitting
- Staff Coaching
- Team Leadership
- Staff Training
+5 more
About Knix
knix.caShoplift is an e-commerce optimization platform that helps merchants preview, modify, and run experiments on storefronts without redeploying theme code. Its tools include a live theme/variant preview, DOM and script-level edits, and A/B test/experiment management to iterate on UX, promotions, and conversions. The product targets online retailers and agencies that want fast design changes, personalization, and measurable results while keeping the main site codebase intact. Integration is designed to be lightweight and work alongside existing storefront platforms and analytics.
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