Full-Time Key Lead (Masonville Place)
Knix(30 days ago)
About this role
The Full-Time Key Lead at Knix’s Masonville Place store helps open and grow a new retail location while embodying the brand’s mission and values. The role focuses on delivering a warm, inclusive in-store atmosphere that supports customers as they explore intimate apparel and activewear. This position plays a key part in representing Knix’s culture and community, contributing to the brand’s presence in London, ON. It also serves as a stepping stone for career growth within a fast-expanding retail organization.
Required Skills
- Customer Service
- Retail Sales
- Customer Engagement
- Active Listening
- Product Knowledge
- Product Fitting
- Visual Merchandising
- Event Planning
- Community Building
- Staff Coaching
+7 more
Qualifications
- 2+ years retail experience
- 2+ years customer service experience
About Knix
knix.caShoplift is an e-commerce optimization platform that helps merchants preview, modify, and run experiments on storefronts without redeploying theme code. Its tools include a live theme/variant preview, DOM and script-level edits, and A/B test/experiment management to iterate on UX, promotions, and conversions. The product targets online retailers and agencies that want fast design changes, personalization, and measurable results while keeping the main site codebase intact. Integration is designed to be lightweight and work alongside existing storefront platforms and analytics.
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