Fullstack Engineer, Customer Experience

Whatnot

4 months ago

4.0 on Glassdoor

San Francisco, CA

Hybrid

Full Time

Senior

0 applicants

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About this role

A Senior Fullstack Engineer in Customer Experience at Whatnot is responsible for building and enhancing the customer support platform to address complex support needs for buyers and sellers. This role involves creating user-facing experiences, scaling internal infrastructure, and implementing automation solutions, all while managing projects from inception to production. The engineer should have a strong background in full-stack development, particularly with Python and Next.js, and demonstrate problem-solving abilities and a sense of ownership over product outcomes.

Skills

Qualifications

Bachelor’s degree in Computer Science, a related field, or equivalent work experience.

About Whatnot

whatnot.com

Whatnot is an innovative live shopping marketplace that enables users to shop, sell, and connect over their favorite collectibles and items. With over 250 categories ranging from sneakers and electronics to fashion and Pokémon cards, Whatnot creates a vibrant community for enthusiasts and collectors alike. The platform combines live auction features with a user-friendly interface, making it easy for individuals to participate in the thriving resale market. Join Whatnot today to explore unique products and connect with like-minded individuals.