Fullstack Engineer - Subscriptions

Spotify(1 month ago)

HybridFull TimeMedior$104,042 - $137,791 (estimated)Engineering

About this role

A Fullstack Engineer on Spotify’s Customer Service Platform team builds the core systems that power AI-enhanced customer support experiences. The role focuses on creating a centralized AI agent, standardized data models, and robust trust and safety layers to support secure, consistent support interactions. The engineer will work closely with product and data teams to integrate vendor AI capabilities and tailor them to Spotify’s specific needs. This position directly contributes to transforming Spotify’s customer service into an AI-first, scalable platform.

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Required Skills

React
JavaScript
TypeScript
Next.js
Server Side Rendering
Static Site Generation
Web Performance
Web Accessibility
Web Security
Observability

+14 more

About Spotify

spotifyjobs.com

Spotify is a global audio streaming platform that gives users access to millions of songs, podcasts, and other audio content across devices. It offers both ad-supported and subscription-based premium tiers, personalized discovery and recommendation features, and creator tools for artists and podcasters to publish and monetize their work. As a technology company, Spotify builds machine learning-driven personalization, analytics, and ad-tech to power listening experiences and advertising solutions worldwide. The company emphasizes inclusive culture and hires across product, engineering, data, content, and business roles.