Functional Analyst Human Channels

Massachusetts General Hospital

1 month ago

Onsite

Full Time

Medior

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About this role

The role involves analyzing and translating business needs into IT solutions, maintaining existing systems, and collaborating with agile teams to develop new features, particularly within the Microsoft Dynamics 365 CRM environment. The position supports digital transformation initiatives and aims to enhance customer experience through innovative technology.

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About Massachusetts General Hospital

massgeneral.org

Massachusetts General Hospital (Mass General) is a major academic medical center in Boston and a central member of the Mass General Brigham health system. As the largest teaching hospital of Harvard Medical School, it provides comprehensive inpatient and outpatient care across nearly all medical and surgical specialties. Mass General is also a global leader in clinical research and innovation, running extensive research programs and clinical trials that drive advances in diagnosis and treatment. Patients have access to a vast network of physicians—many Harvard faculty and leaders in their fields—supported by integrated care, education, and community health programs.