Functional Analyst
Vocus
About this role
A Functional Analyst at Vocus in Sydney will design, shape, and enhance solutions across Salesforce Sales & Service Cloud to improve customer experience, streamline operations, and support key initiatives. The role involves collaborating with stakeholders and technical teams to deliver scalable and secure systems, supporting process improvements, and ensuring best practices within a dynamic telco environment.
Skills
Qualifications
About Vocus
vocus.aeroVOCUS is a next‑generation safety software platform focused on the aviation sector, providing cloud-based tools to manage safety, risk and compliance. The platform centralizes safety reporting, occurrence investigation, corrective actions, and compliance tracking with configurable workflows, dashboards and mobile-friendly data capture. Built for airlines, airports, MROs and other aviation service providers, VOCUS helps organizations streamline data collection, analytics and regulatory reporting to reduce risk and support continuous safety improvement. It emphasizes secure, enterprise-grade access and integrations to make safety processes more efficient and auditable.
About Vocus
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$95k – $115k
per year