Functioneel Service Owner- E-commerce

As a Functioneel Service Owner for e-commerce, you ensure the reliability and future-readiness of critical IT applications supporting shipping, tracking, and customs processes within PostNL's European operations. You act as a key connector between business stakeholders and IT teams, driving continuous improvements, managing releases, and supporting users to maximize system utilization. The role involves taking ownership of application performance, resolving incidents, and contributing to innovative projects that enhance service delivery.