Gap Service Consultant
Kaelo
About this role
The Gap Core Servicing Consultant role involves responding to customer queries, managing complaints, troubleshooting service issues, and providing product information to ensure a high-quality customer experience within the operations servicing unit.
Skills
Qualifications
About Kaelo
kaelo.co.zaKaelo is a South African health‑benefits company focused on making private healthcare more affordable and accessible. It offers health insurance solutions including gap cover, employee assistance programmes (EAPs), and money‑management/financial‑wellness services. Kaelo serves individuals and employers with tailored products that combine medical cover, wellbeing support and financial guidance to reduce healthcare and financial risk.
About Kaelo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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