GBS Customer Service Clerk
AWE plc(1 month ago)
About this role
A Customer Service Representative at UPS is responsible for managing customer inquiries related to pick up calls, tracking, tracing, and import/export queries to ensure high-quality telephone customer service. The role involves following up on inquiries to provide quick and accurate resolutions and maintaining customer satisfaction in a fast-paced environment.
Required Skills
- Customer Service
- Problem Solving
- Communication
- Teamwork
Qualifications
- Minimum College or University Diploma/Degree
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