UPS
This role provides comprehensive customer service support to internal and external stakeholders across various functions, ensuring positive customer relations and effective resolution of inquiries and complaints. The position involves processing back-office activities, monitoring case resolutions, and documenting customer concerns through multiple communication channels. It also requires applying established processes to support ongoing operations and contributing to organization-wide customer education initiatives.
Headquarters
Atlanta, Georgia, United States
Company Size
10001+ employees
Founded
1907
UPS (United Parcel Service) is a global logistics and delivery company that provides parcel and freight shipping, advanced shipment tracking, and comprehensive supply chain management solutions. It serves consumers and businesses with domestic and international parcel delivery, LTL/FTL freight, customs brokerage, warehousing, fulfillment, and returns management. UPS offers technology-driven services and developer-friendly APIs, plus logistics consulting to help e-commerce and enterprise customers optimize shipping and supply chains. Headquartered in Atlanta, GA, UPS operates a worldwide network supporting global trade and commerce.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for UPS.
UPS didn’t post a salary, so this is our estimate from similar listings.