AWE plc

GBS Customer Service Rep_KR Post

AWE plc(1 month ago)

OnsiteTemporaryJunior$31,392 - $43,568 (estimated)Customer Service
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About this role

A Fixed Term Customer Service Representative at UPS handles customer inquiries and manages case investigations, documenting incoming information and monitoring resolution progress. The role focuses on inputting and investigating cases, fielding customer calls, and ensuring all evidence is reviewed until the case is completed.

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Required Skills

  • Customer Service
  • Case Management
  • Call Handling
  • Documentation
  • Investigation
  • Problem Solving
  • Communication

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