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© All Rights Reserved. ApplyBlast.com
UPS
The GBS Customer Service Representative at UPS provides exceptional customer support through live inbound calls, assisting customers with freight forwarding services such as rate quotations, shipment booking, pickup coordination, tracking, and issue resolution for domestic and international air shipments. The role requires strong communication skills, a customer-first mindset, and adherence to UPS Global Freight Forwarding processes and service standards. Candidates must be fluent in English and have prior experience handling logistics or freight forwarding customers.
Headquarters
Atlanta, Georgia, United States
Company Size
10001+ employees
Founded
1907
UPS (United Parcel Service) is a global logistics and delivery company that provides parcel and freight shipping, advanced shipment tracking, and comprehensive supply chain management solutions. It serves consumers and businesses with domestic and international parcel delivery, LTL/FTL freight, customs brokerage, warehousing, fulfillment, and returns management. UPS offers technology-driven services and developer-friendly APIs, plus logistics consulting to help e-commerce and enterprise customers optimize shipping and supply chains. Headquartered in Atlanta, GA, UPS operates a worldwide network supporting global trade and commerce.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for UPS.
UPS didn’t post a salary, so this is our estimate from similar listings.