GBS HR Operations Lead - Americas

The GBS HR Operations Lead - Americas serves as a strategic partner and operational delivery manager during the transition of HR operations into Global Business Services (GBS) locations. This role leads local HR service teams, ensures smooth onboarding of work, and drives service excellence while continuously improving HR processes. The position requires overseeing transition governance, managing business stabilization efforts, and providing thought leadership to set the long-term strategic direction of HR Shared Services within the region.