GBS+ Manila Senior Customer Service Support Specialist
henkel-northamerica
About this role
A Senior Customer Service Support Specialist at Henkel plays a vital role in providing exceptional service to European clients by managing order processing in SAP, handling inquiries and complaints, and ensuring timely deliveries. The role involves collaboration across departments to improve processes and enhance customer satisfaction.
Skills
Qualifications
About henkel-northamerica
henkel-northamerica.comHenkel is a global consumer goods and industrial technology company with nearly 150 years of history, operating across three core businesses: Adhesive Technologies, Beauty Care, and Laundry & Home Care. Its portfolio includes well‑known consumer brands for hair care, laundry detergents and fabric softeners, alongside adhesives, sealants and functional coatings for industrial customers. Henkel emphasizes innovation and sustainability, developing products and technologies to improve everyday life and support customers and teams around the world.
About henkel-northamerica
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$12k – $16k
per year