Best Buy
The Geek Squad Agent serves as the primary point of contact for customers seeking technology support and solutions for computers and devices at a Best Buy store. This role involves assessing customer needs, performing basic services, and providing accurate status updates while maintaining a positive and timely service experience. The position requires collaboration with fellow agents to handle complex repairs and ensure customer satisfaction.
Headquarters
Richfield, Minnesota, United States
Company Size
10001+ employees
Founded
1966
Best Buy is a leading omnichannel retailer of consumer electronics, home appliances and related services, operating hundreds of stores alongside a large e‑commerce platform across the U.S. and Canada. It sells major‑brand smartphones, computers, TVs, appliances, gaming and smart‑home products, and provides installation, repairs and technical support through its Geek Squad, plus extended warranties, financing, trade‑in and business solutions. Customers rely on Best Buy for wide selection, competitive pricing and convenient fulfillment options (in‑store pickup, delivery), backed by product expertise and after‑sales support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Best Buy.
Best Buy didn’t post a salary, so this is our estimate from similar listings.
37% below the average for this role
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