General Affairs Transformation

This role serves as a core member of the shared service function, providing high-value administrative support to Rakuten Group companies while driving risk management and operational efficiency for critical processes like contracts and electronic signatures. Acting as a bridge between Legal, General Affairs, and business units, the position leads the adoption of electronic contracts and the improvement of approval systems to balance governance with business growth. The role involves managing administrative services, optimizing workflows, and supporting organizational expansion through standardized governance frameworks.