General Manager

The General Manager serves as the primary strategic business leader for the Omni Richmond Hotel, overseeing all operational aspects including guest satisfaction, financial performance, and revenue generation. This role involves leading a team to implement property-wide strategies, ensuring brand service standards are met, and building relationships with key customers to drive business objectives. The position requires fostering a positive business environment, managing capital expenditures, and collaborating with global sales offices to achieve sustained growth and profitability.