General Manager

The General Manager role plans and directs organizational operations with full country P&L ownership and leadership of a matrix organization across multiple business segments and functions. This position is responsible for achieving balanced scorecard targets, managing profit and loss, and driving profitable business growth. The role involves implementing operating policies, resolving cross-functional challenges, and continuously improving customer satisfaction. Additionally, the General Manager translates long-term business strategy into actionable short-term goals and develops high-functioning teams.